dtoTimelineEvent

TimelineEvent is one entry in the member-facing dispute timeline: a human-readable milestone with an optional detail sub-message, its timestamp, and the transaction(s) it relates to (empty for dispute-level events).

  • TimelineEventType is the lifecycle stage a timeline entry represents. Only member-facing events appear on the timeline.

    • TIMELINE_EVENT_TYPE_INFORMATION_REQUESTED: Casap asked the member for documents or information. Requests directed at the financial institution are not shown.
    • TIMELINE_EVENT_TYPE_EVIDENCE_SUBMITTED: The member uploaded evidence. Files uploaded by an agent are not shown.
    values
    • TIMELINE_EVENT_TYPE_UNKNOWN
    • TIMELINE_EVENT_TYPE_CREATED
    • TIMELINE_EVENT_TYPE_INVESTIGATING
    • TIMELINE_EVENT_TYPE_PROVISIONAL_CREDIT
    • TIMELINE_EVENT_TYPE_CHARGEBACK
    • TIMELINE_EVENT_TYPE_MERCHANT_CONTACT
    • TIMELINE_EVENT_TYPE_FINAL_DECISION
    • TIMELINE_EVENT_TYPE_CLOSED
    • TIMELINE_EVENT_TYPE_INFORMATION_REQUESTED
    • TIMELINE_EVENT_TYPE_EVIDENCE_SUBMITTED
  • Properties: 4